Jan 23, 2024 · In this chapter, you'll learn about the key aspects of data architecture and modeling, such as: Data architecture defines how data can be supplied to meet a business's strategic objectives. It involves identifying the data sources, formats, flows, and quality across your organization.

Overview of recommended diagrams for Dynamics 365 implementations.

Jun 3, 2020 · Many data-architecture leaders have pivoted from a central enterprise data lake toward “domain-driven” designs that can be customized and “fit for purpose” to improve time to market of new data products and services.

High-quality data and comprehensive data management enables laser-focused targeting. AI-enabled technology, such as high-velocity data collection and distribution into CRM systems, enables robust, automatic delivery of valuable insights on accounts.

This Guidance shows how you can build a well-architected customer data platform with data from a broad range of sources, including contact centers, email, web and mobile entries, point of sale (POS) transactions, and customer relationship management (CRM) systems.

Several architectural patterns are commonly employed in CRM software to achieve scalability, reliability, and performance. One popular pattern is the three-tier architecture, which separates the presentation, application, and data layers, allowing each to be managed independently.

Sep 18, 2023 · Jump into the intricate world of CRM database design. Unravel the importance of normalization, delve deep into effective indexing, and discover the art of establishing relationships between tables—all tailored for the data maestros.

Mar 25, 2020 · Services are General Data Protection Regulation (GDPR) compliant and support major global, government, regional, and industry regulations. The services within Dynamics 365 comply with applicable data protection and privacy laws and are built from the ground up to address your most rigorous security and privacy needs.

In this guide, we’ll provide you with an in-depth understanding of the architecture of CRM software. We’ll break down the essential components, their functions, and how they interact to deliver an efficient and effective CRM system.

What is CRM Architecture? CRM Architecture is the design of systems and processes that support an organization’s CRM strategy, optimizing the integration, automation, and scalability of CRM capabilities. It structures CRM data and workflows to enhance customer engagement, improve data quality, and align CRM functions with business objectives.