In a nutshell, ticketing software is just a subset of the entire help desk management solution. Keep reading to learn more about the difference between these customer experience software.

JAXA and PickNik's goal was to demonstrate a complex, multi-armed robotic system capable of performing manipulation tasks in ...

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Keith Shaw: The North Korean IT job scandal has shaken a lot of companies’ hiring practices to the core—exposing poor processes and revealing serious data security vulnerabilities.

Brain-inspired chips can slash AI energy use by as much as 100-fold, but the road to mainstream deployment is far from guaranteed.

My team and I received a mandate with ambition and urgency: build a nationwide EBT acceptance system for Instacart, and do it ...

System Engineering evangelists Larry Peterson and Bruce Davie analyze the system approach behind the Internet in their new ...

Detailed price information for Wellfield Technologies Inc (WFLD-X) from The Globe and Mail including charting and trades.

Human-in-the-loop control is urgent as AI is unleashed on ever-more critical systems – and as it becomes more sophisticated ...

Italian carmaker Ferrari presented the successor of the Roma, the Amalfi. The model brings to the table several improvements, ...