The two-year-old company, founded by former Salesforce co-CEO Bret Taylor and former Google executive Clay Bavor, agreed to lease roughly 41,000 square feet in the South of Market office building in a ...

Bret Taylor, CEO of Serra and chairman of OpenAI, says AI agents will one day be the entire customer experience ...

AI companies are one of the subsets of the tech industry still taking space in San Francisco, raising hopes among CRE pros in ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

With improving technology and more applications for the use of artificial intelligence, AI could contribute $20 trillion to the global economy by 2030.

Conversational AI is reshaping industries, particularly customer service, by enabling more personalized and efficient interactions. However, these technologies, while offering groundbreaking ...