The state blames human error and is retraining staff and working towards automating these kinds of messages in the future.
Pumpkin also offers 90% reimbursement coverage for dogs and cats with a choice of a $100, $250 or $500 annual deductible.
Basingstoke and Deane Borough Council is advising residents not to click on links after those living in the area have received emails asking people to fill out a form.