We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...

Freedom Forever, a national residential solar installation company and No. 1 Residential Solar Contractor on the 2024 Top Solar Contractors List, is launching Raya, an AI tool developed for project ...

New platform marks a major step in Absa Life's core systems transformation, simplifying operations, improving agility, and laying the foundation for AI-driven innovation. ROCHELLE PARK, N.J., June ...

Continuent, a leading provider of solutions for business-critical applications using MySQL and MariaDB databases, is releasing Tungsten Dashboard version 8, delivering significant improvements in ...

Discover the best CRM systems on the market. Learn what they offer, how to use them, and pick the it CRM software for your business.

Learn how to build Customer Relationship Management CRM at law firms in 2025 including why data quality matters and the outcome when it is ignored ...

Overlapping and legacy customer management systems lead to time-sucking busywork that could be better spent closing deals ...

Essential data attributes. A complete, adaptable and timely customer data management solution is critical to effective decision-making. Cost of poor customer data.

Enpass, the only password manager that puts customers in control of where their password data is stored, added Single Sign-On (SSO) for its admin cons ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. AI-powered customer relationship management systems (CRMs) are creating a transformative ...