The answer comes in the form of feedback. And here is where Thomas shared another concept: The customer is always the hero. Specifically, Thomas referred to how Sprinklr gets feedback and sums it ...

More: Rhode Island basketball's Sebastian Thomas plays the hero against George Mason; here's how. It was time for Thomas to repeat what he did against Providence, Temple, George Mason and Richmond.

Watch Thomas & Friends: Hero of the Rails on Google Play Watch Thomas & Friends: Hero of the Rails on iTunes Watch Thomas & Friends: Hero of the Rails on Sky Go ...