In today’s fast-moving world, great phone customer service is crucial to retaining good customer relationships. Whether a customer calls for a problem, assistance, or an inquiry, the experience they ...

In today’s fast-paced service economy, frontline employees bear the brunt of customer interactions. However, a recent survey ...

The first couple of years are a make-or-break time for a business. Here are some of the challenges new entrepreneurs will ...

Unitil Corp (UTL) reports a 5.3% increase in adjusted EPS and outlines a robust investment plan amid regulatory challenges.

Comically massive convenience store may be coming to Tallahassee, Florida. Fudge, beef jerky, cheap gas for road trips ...

Mr. Rama Krishna Inampudi is a seasoned technology leader with over 17 years of experience in the banking and financial services sector.

With so many loyalty programs available, it can be challenging to determine which ones truly add value. That's why Newsweek ...

Delivered record revenue for both Q4 and full year 2024Organic revenue growth accelerated sequentially each quarter in 2024Closed more than $1 ...

The San Diego Padres visited an orphanage in Mexico. ‘It's really sad to see their faces with no hope,’ said Juan, age 9.” In ...

In a CNBC interview, Clement Delangue, CEO of Hugging Face, discussed some important developments in the AI industry and ...

Let's look at six real-world reasons why companies stick with manual processes and how to tell when automation might be the ...