A step-by-step playbook to supercharge salesFierce competition means brands are no longer competing on price and product ...

AI has the power to transform the way CX and marketing leaders drive impact. By prioritizing soft skills, creating space for ...

An innovative, privacy-conscious alternative measures emotional responses without cameras by leveraging radio waves and AI.

A pioneering study by Anirudh Sharma Peri, a technology researcher and customer service specialist in the United States, ...