You shouldn't have to touch devices or tap on apps to control them, says a new Apple patent, you should be able to just wave ...
Founded in 2020 by Gautam Udani and Raja Debnath, Veefin Solutions debuted on the BSE SME platform on July 5, 2023 at INR 82 ...
In India, the free ad-supported streaming TV (FAST) market isn’t just growing; it’s practically sprinting faster than a ...
AI has the power to transform the way CX and marketing leaders drive impact. By prioritizing soft skills, creating space for ...
NPS alone no longer cuts it. Evolving customer experience metrics like CES and XQI are helping brands stay ahead in 2025 and ...
A pioneering study by Anirudh Sharma Peri, a technology researcher and customer service specialist in the United States, ...
Successful CRM strategies rely on high-quality data, predictive analytics, and AI-driven automation to deliver seamless ...
The latest multimodal models operate fluidly across text, images, and speech and will enable the next wave of breakthroughs ...
Organizations looking to enable end-to-end customer experiences must move beyond basic integrations and take an integrated approach to CRM, CCaaS and WEMIn today's experience economy, organizations ...
The robotics industry is burgeon in today's market, with a particular focus on enhancing customer experience (CX) through the use of social robots. These ...
Today we'll take a deep dive into jargon you hear every day. Sometimes it makes you cringe. Sometimes it makes you laugh. Sometimes it may make you think, "What on earth does that mean?" Next time you ...