Key Points A fishbone diagram allows you to see the cause and effect of processes. It is frequently called an Ishikawa ...

Business process analysis (BPA) is a methodology that helps organizations deeply examine internal processes to find opportunities for improvement. BPA helps to identify processes that can be made ...

Become more process-aware and improve your understanding of how organizations use business processes to enhance operational effectiveness. In this course, you’ll learn how successful business analysts ...

HOUSTON--(BUSINESS WIRE)--APQC has launched its first-ever Process Excellence Certification.Built around decades of best practice and benchmarking research, the course features the application of ...