The department is on the hunt for customer relationship management system and contact centre as a service suppliers, ...

How will AI empower humans? Dr. Haiyi Zhu explores this topic and more in this second article in a series on AI visionaries.

Perplexity, an AI search biz, has launched Perplexity Labs, a project automation service capable of generating basic apps and ...

The global Digital Pathology Market, valued at US$1.29 billion in 2024 stood at US$1.46 billion in 2025 and is projected to advance at a resilient CAGR of 13.5% from 2025 to 2030, culminating in a ...

Blockmate Ventures Inc. ("Blockmate" or the "Company") is pleased to announce that its investee, Hivello Holdings, has partnered with payments company Banxa which will enable users in 130 countries to ...

Research reveals that driven by overwhelming’ demand, advanced artificial intelligence will drive more personalised, ...

From AI to analytics to agent assist, we break down what sets the best contact center software apart — and how to pick the ...

Learn how to design resilient event-driven systems that scale. Explore key patterns like shuffle sharding and decoupling ...

Learn how BaaS offers cloud-based data protection against cyberattacks and outages. Discover its benefits including cost ...

By leveraging AI, companies can empower customer service representatives to provide more personalized, engaging experiences ...

At the dawn of the PC, IBM provided the Basic Input Output System (BIOS). It took care of bringing the machine up, and ...

University of Richmond history professor Eric Yellin talked about the spoils system that existed before the formation of the modern day civil service. This discussion was part of the American ...