Perplexity, an AI search biz, has launched Perplexity Labs, a project automation service capable of generating basic apps and ...

Research reveals that driven by overwhelming’ demand, advanced artificial intelligence will drive more personalised, ...

By leveraging AI, companies can empower customer service representatives to provide more personalized, engaging experiences ...

From AI to analytics to agent assist, we break down what sets the best contact center software apart — and how to pick the ...

A stable IT infrastructure is essential for performance and resistance in today’s Business. For businesses operating out of a tech-saturated city like Toronto, reliable onsite IT support is absolutely ...

Learn how BaaS offers cloud-based data protection against cyberattacks and outages. Discover its benefits including cost ...

Abby Larson, Senior Director of Onboarding and Success Services at Applied Systems, shares an inside look at her company’s standout culture.

University of Richmond history professor Eric Yellin talked about the spoils system that existed before the formation of the modern day civil service. This discussion was part of the American ...

Microsoft’s latest rollouts to Windows 11 24H2 and Windows Server 2025 include the arrival of Recall and hotpatching. Here ...

The award is made as part of the Global Tactical Advanced Communications Systems, or GTACS II, contract vehicle. According to Greg Filak, the company’s vice president of communications solutions, ...

A seizure under Operation Endgame dismantled four crypting and CAV sites, along with their supporting infrastructure, ...

Technology never stands still, and neither should Managed Service Providers (MSPs). As businesses race to adopt smarter tools ...