Freshworks has revealed Freddy AI Agent Studio and the next generation of its Freddy Agentic AI Platform, offerings expected to help businesses improve their customer service efforts with AI. The ...

Most AI-powered service tools stop at answering questions. Freddy now goes further by getting work done. At its flagship Refresh event, Freshworks (NASDAQ: ...

But six years on, just as the merger between Databricks and Tabular prompted signs of a confluence between the two formats, ...

Some of the updates could help enterprises increase the accuracy of AI applications and agents, and increase developer ...

Cube Dev Inc., the creator of an open-source semantic layer that simplifies access to data from disparate systems, is ...

The workshop offered participants a practical understanding of building sophisticated AI systems capable of autonomous task ...

What Is Continuous Delivery?   Continuous delivery (CD) refers to a software engineering approach where teams produce ...

Customer-Proven Results Since its initial release in 2023, Freddy AI has helped over 5,000 organizations streamline service operations and deliver measurable results – up to 70% ticket deflection from ...

Freddy AI's new features primarily focus on resolving service requests autonomously, providing real-time insights, and making ...

Web and mobile application code protection is a must-have security control. Modern solutions such as application layer firewall help your organisation to keep those assets protected from threats like ...

By Kaunda ISMAILThis article discusses key tools needed to master, in order to penetrate the data space. Such tools include ...