Additionally, it has enjoyed good customer retention throughout its cloud transition and is experiencing solid annual contract value growth. However, Pegasystems has displayed inconsistencies on the ...

ServiceNow’s success has been rapid and organic. The firm already offers high-end enterprise-grade solutions and boasts elite-level customer retention of 98%. ServiceNow focuses on the largest ...

From the contenders to the rebuilders, here's what every front office is thinking ahead of the July 31 deadline.