Redesigning the operating model may be one of the smartest investments an executive can make. Our analysis of companies in eight industries and 21 countries finds that companies with top-quartile ...

Agree on design principles (foundation layer): Tech executives should get broad agreement on how they want the IT operating model to perform in the future. These principles will guide the ...

The operating model acts as a blueprint and represents key decisions on people, processes, partnerships and principles. It not only determines how media operates but also defines the role and value of ...

This modern network operating model is derived from Arista’s experience with the largest cloud service providers, who demand the highest quality, reliability, and lack of downtime.

Winning by Design (WbD), the leader in accelerating and optimizing recurring revenue for B2B organizations, is launching a new Customer Success (CS) O ...