For example, product strategy is a capability that creates product road maps to realize customer requirements; campaign management is a capability that launches, measures, and reports on the ...

Therefore, leaders should draw the capability map of their business, showing how value streams and assets are positioned, how they relate to each other, and which of them are immature or missing.

A product operating model should reveal, map and manage the entire value stream from ideation through to post-sale services and support to provide feedback into the innovation and improvement process.

One example of the product operating model in action is in our Personal Care Services line, which helps people with non-clinical daily living tasks.

Take financial processes, for example. With cloud services being consumed under an operating expenditure model, traditional budgeting methods would have to evolve to keep cloud costs in check.

Global Capability Centres (GCC) have emerged as a viable operating model for global organisations. A majority of them are set up in India (much like the delivery capabilities of most outsourcing ...