The PMO has evolved from a governance body to a strategic powerhouse. It’s time to go further and make it the beating heart ...

For example, product strategy is a capability that creates product road maps to realize customer requirements; campaign management is a capability that launches, measures, and reports on the ...

One example of the product operating model in action is in our Personal Care Services line, which helps people with non-clinical daily living tasks.

Global Capability Centres (GCC) have emerged as a viable operating model for global organisations. A majority of them are set up in India (much like the delivery capabilities of most outsourcing ...

Take financial processes, for example. With cloud services being consumed under an operating expenditure model, traditional budgeting methods would have to evolve to keep cloud costs in check.