From staffing to CRM integration, here’s how to run a high-performing call center that drives real business outcomes.

Discovery Limited announced a significant restructuring to form a single global composite, named Vitality, aligning its strategy, product, and technology across its international and local operations.

The most resilient food companies of the future will not be those that feared risk, but those that adapted faster, responded ...

Manual financial tasks like invoice processing, expense reconciliation, and payroll calculations consume time and increase ...

This new roundup of hires and promotions includes a pair of public sector-focused appointments at a commercially oriented cyber company.

Tonic POS, an emerging leader in restaurant point-of-sale solutions, has announced a strategic integration with OpenTable, a global leader in restaurant technology. This integration marks a ...

Years into leading the integration of online and offline channels, Lee is now setting his sights on international markets. His vision is to position Olive Young as a global K-beauty platform.

The combination of Capgemini and WNS will act as a catalyst to lead in Intelligent Operations providing the required scale ...

Chicago-based F2 Strategy announced its acquisition of Florida-based fintech company MD Solutions. F2 Strategy is a wealth management company working to help investment firms improve their ...

“This acquisition builds on our earlier integration of Helix Agency Services and represents a continued investment in the intersection of operations and technology.