By leveraging the right AI tools while considering the reasoning for their implementation, you can drive significant success in terms of customer communication.

Over the years, technology has significantly changed the way people communicate. Originally, the telephone replaced the telegraph. Now cellphones, email and the Internet top the list of preferred ...

How technology can hurt communication. There are also downsides to relying on digital methods for communication. “Detrimental effects [of digital communication tools] mostly come from people overusing ...

These are the companies that are revolutionizing how people with sight, hearing and physical disabilities can communicate.

Modern technology is ubiquitous and pervasive, on both an individual and corporate level. There is a high level of usage of information communication technology in organizations of all sizes, in ...

Language and social cognition are fundamental to human communication. But how do these capacities interact? In a review paper ...

Drs. John Caughlin and Liesel Sharabi (2013) developed a new way to think about how technology plays a role in romantic relationship communication. Since people in relationships tend to use ...

New research shows that 47 percent of people are using technology to communicate with their healthcare providers, and less than a quarter are having conversations with their providers about using ...

BETHEL — Laurie Dale doesn’t just hope that technology will help remove the barriers faced by the individuals she works with. She wants them to be involved in the making of that technology and ...