In fact, a 2022 survey revealed that 60% of consumers preferred speaking to a human immediately, even if it meant waiting. Nonetheless, interest in chatbots is growing and the market is projected ...

Google’s ad network has begun showing advertising within the flow of conversations with chatbots — part of Alphabet Inc.’s efforts to keep its edge in digital advertising as generative ...

The landing page, in this case the chatbot conversation flow, saw entry rates three times higher than the industry average and user interaction rates four times higher than industry average. The ...