Winnebago Industries announced on Feb. 13 that its marine brands, Barletta Pontoon Boats and Chris-Craft, received 2024 Customer Satisfaction Index (CSI) Awards. They were given by the National Marine ...

When done safely and securely, automated inbound engagement can provide significant benefits for pharmaceutical companies.

Poor customer service, high fees, and inconvenient digital banking platforms are the top reasons Kenyans are switching banks, according to the 2024 Banking Customer Satisfaction Survey.

In a new executive order President Donald Trump ordered the Pentagon to revise its policies toward transgender service members, saying they do not meet the standards of military service.

The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...

Taking care of customers has always been crucial to business success. In fact, stock experts have found that brand loyalty is the most reliable aspect in predicting a company's performances in both ...

Companies are graded in five categories: customer satisfaction, innovation, social responsibility, employee engagement and development, and financial strength. The statistical model that produces ...

Retail giant Amazon, online fast-fashion retailer Shein and confectionary brand Ghirardelli Chocolate are among the 600 companies recognized for offering the best customer service in America ...

Rev. Mariann Edgar Budde speaks during the National Prayer Service at Washington National Cathedral on Jan. 21, 2025, in Washington, D.C.

Santander bank is facing a potential customer backlash and exodus following reports that there may be plans to exit the UK. Industry insiders have cautioned that this threat to leave, perceived as ...

Sarah Burris is a long-time veteran of political campaigns, having worked as a fundraiser and media director across the United States. She transitioned into reporting while working for Rock the ...

Officers who are found guilty by the courts, will face public service disciplinary action and will be liable for punishments which may include dismissal from service. The spokesperson said that ...