A new AI-based extension to the company's Dynamics 365 CRM and ERP platform can automatically generate answers to customer emails, suggest marketing and sales campaigns, and summarize Teams chat ...

Let's assume for one moment that those multi-million dollar ERP implementations could be undertaken in a fraction of the time or at least get to baseline functionality. That still leaves the ...

By recognizing the limitations of ERP systems and considering AR automation, companies can improve cash flow, enhance customer satisfaction and drive performance.

Let’s take a closer look at the recent Harvard Business Review paper, “Driving Professional Services Growth with Cloud ERP” to learn how to do more with less.

ERP vendor Unit4 this week launched Ava, an autonomous virtual agent that is a more powerful successor to its venerable Wanda chatbot.

When artificial intelligence first made its mark in the professional sector, many perceived it with caution. Today, as AI continues to be interwoven with every business function across industries, the ...

Thanks to a new update, Microsoft's fascinating Bing chatbot may soon find a home on your Windows desktop. But you may find some other new features handy first.

Flow is a new chatbot therapist built to combat depression, and it's now rolling out across the UK. Built by psychologists and machine learning experts, Flow talks to users daily and offers ...

The curious case of the hallucinating software. By Cade Metz In today’s A.I. newsletter, the third of a five-part series, I discuss some of the ways chatbots can go awry. A few hours after ...

A large team of computer engineers and security specialists at AI app maker Anthropic has developed a new security system aimed at preventing chatbot jailbreaks. Their paper is published on the ...