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Customer Data Platforms See Growth, Lack New Players
The CDP market is expanding again in 2025 — but the action is with embedded tools and acquisitions, not fresh startups.
Rocket CRM Introduces Advanced Automation Features to Streamline Customer Relationship Management for Growing Businesses
Rocket CRM, a customer relationship management platform designed for modern teams, has expanded its system architecture with ...
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Reelo helps restaurants to stop relying on aggregators, build a loyal customer base
Reelo's data-driven platform wants to be the digital marketing engine for small and mid-sized F&B businesses. CEO Parin ...
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How Aramex, Sprinklr are reimagining customer experience with AI
Amjad Al Sabbah of Sprinklr, and Francoise Russo of Aramex share how they are enabling hyper-personalised, AI-powered customer journeys ...
Australian airline Qantas says customer data stolen by cybercriminal
Australian airline Qantas said that a hacker made off with a trove of customers’ personal data including passenger names, ...
QorusDocs Reports 360% Increase in Customers Using AI to Manage Proposals, Acquires Shark Finesse to Build Unified AI-Powered Value and Proposal Platform
QorusDocs, an AI-powered proposal management software company that streamlines creation of pitches, proposals and request for proposal (RFP) responses, today announced that its customers’ use of AI to ...
Qantas shares fall after cyberattack hacks platform holding 6 million customer records, denting airline’s turnaround effort
The cyberattack is a setback for both Qantas and Hudson, who took over as the airline’s CEO in late 2023 following the abrupt ...