Microsoft also is using the Wave 2 rollout kick-off to announce a few additional incremental features coming to its Dynamics 365 Customer Insights customer data platform. Dynamics 365 Customer ...

Dynamics 365 Customer Insights will be used by Tivoli, a Denmark-based amusement park company, to use the application’s AI capabilities to unify guest data siloed across databases, generate ...

About Microsoft Dynamics 365 Customer Insights Dynamics 365 Customer Insights is a customer data platform (CDP) and customer journey orchestration (CJO) product that unifies data across sources to ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency.

REDMOND, Wash., and SAN JOSE, Calif. — April 25, 2018 — Microsoft Corp. (Nasdaq: MSFT) and Adobe (Nasdaq: ADBE) on Wednesday announced an agreement with 24 Hour Fitness, one of the nation’s largest ...

Microsoft has renamed Microsoft Forms Pro, a product for sending surveys, to "Microsoft Dynamics 365 Customer Voice." Public notice of the product name change came in the form of an Aug. 17 ...

Fortunately, Simons and tens of thousands of other Microsoft customer service support engineers now have a new AI-powered experience at their disposal. Copilot in Dynamics 365 Customer ... for doing a ...

Typeface has integrated its generative artificial intelligence platform for content creation with Microsoft Dynamics 365 Customer Insights to enhance campaign management and marketer productivity. To ...