Before you can start down your workflow paths ... Cloud and Service Cloud platforms for your e-commerce site and customer service software, it’s an easier experience to place Salesforce ...

This grants businesses the ability to control the design and build of their customer service workflow. "Implementing an automated customer service model is crucial in today's fast-paced ...

“CXone Mpower Orchestrator changes the game—eliminating silos, unifying operations, and giving businesses a single, intelligent view of every customer service workflow. Leveraging functional AI and a ...