The challenge isn't replacing humans but reinventing how we integrate human skills into AI-driven experiences.

Linq, the world's leading mobile CRM and lead capture platform, unveiled its Universal Badge Scanner at CES 2025. The feature ...

Customer sentiment analysis is taking a bold leap forward with emotion mapping, real-time tracking and cultural insights.

Survey reveals strong momentum for AI investment, unlocking significant opportunities for full-scale integrations that include multimodal interfaces, voice technology, and agentic AI VANCOUVER, ...

PRNewswire/ - Cinareo Solutions Inc., a Toronto-based data analytics company, has secured $1 million in pre-seed funding to address capacity planning challenges in the contact center industry. The ...

Companies can implement clear data collection policies, comply with regulatory standards and promote transparency in how customer data is handled. A solid cybersecurity strategy that supports data ...

By deeply understanding customer purchase behavior, Cavallo helps distributors uncover new revenue opportunities and preemptively address profit-reducing issues like churn GRAND RAPIDS, Mich., Jan. 23 ...

Powered by Moments AI, Inmar Media formally unifies Aki Technologies’ innovative media solutions with Inmar’s data-driven expertise. WINSTON-SALEM, NC, Jan.

Funding round led by Jump Capital with strong participation from Eniac Ventures, Peterson Ventures, and existing investors. LEHI, Utah, Jan. 23, 2025 /PRNewswire/ -- Mobly, Inc., an emerging leader in ...

Former McKinsey & Company Partner to Elevate Zeta’s AI Marketing Solutions for Modern CMOs NEW YORK--(BUSINESS WIRE)--Zeta Global (NYSE: ZETA), the AI marketing cloud, today announced the appointment ...

Combination Creates a Data-Driven Powerhouse Under Statara Solutions Brand Offering Integrated Opinion Research, Advocacy, Analytics and Media Buying Solutions Across Public Affairs, Nonprofit, and ...

New payment methods enable more seamless and secure experiences for businesses of all sizes.   Los Angeles, California (January 23, 2025) – Liferay, Inc. has added PayPal’s suite of payment methods to ...