KFC shakes up its menu to simplify ordering. According to Intouch Insight's 2022 Annual Drive-Thru Study, KFC's average wait time was 63.6 seconds, while total service time was roughly 4 minutes ...

Service charges are set to be outlawed across a range of businesses in California beginning July 1. In restaurants, this would mean rolling surcharges into menu pricing.

One veteran server says its time to say goodbye to the QR code menu and bring back paper menus, ... Darron Cardosa is a food service professional with over 30 years of restaurant experience.