SAP rolled out today its CRM on-demand application ... On premises customers can move to on-demand, and vice versa, via a common data model and ESA [Enterprise Service Architecture] service ...

Predictive modeling can help anticipate employee turnover ... BDC could enhance customer experience by integrating SAP CRM data with external sources like social media and customer feedback.

Salesforce’s early foray into the cloud-based CRM space has given it a competitive edge. Its rival SAP, on the other hand ... SaaS (software as a service) model because of its reduced upfront ...

The new product, called C/4HANA, is actually a collection of CRM solutions ... five clouds make up SAP C/4HANA, but what makes it a suite is that it has one data model. Number two is that it ...

Read now SAP is going to more aggressively move customers to the cloud, focus on co-innovation and move to one data model across its platforms as the COVID-19 pandemic proves to be more difficult ...

As that transition occurs, many of them may decide to embrace the SAP SaaS portfolio to create a common data model underneath a CRM application that in many ways is the front-end application for ...

SAP moved on two fronts Tuesday to update and expand its software portfolio, unveiling a new suite of cloud-based CRM applications that incorporates technology from several recent acquisitions and ...

Customer Relationship Management (CRM) is a mature market with a clear market leader in Salesforce. It has a bunch other enterprise players like Microsoft, Oracle and SAP vying for position.

With SAP S/4HANA we have the same code line, the same data model, and the same user experience across all operating models. If a company has acquired a subsidiary, they might want to bring that ...