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Customer Journey Map vs. Process Map: What’s the Difference?This data collection process begins with drafting the path ... Customer journey maps and process maps both illustrate flow. They are looking at an experience from two different perspectives.
unveiled the “flow process chart” to the American ... you see real-time changes to a process map, collaborate with other team members, track data over time and deliver valuable analytics ...
The company helps customers understand how work flows through different processes in a company, using software to find inefficiencies in the flow ... on top of the process data stored on the ...
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