Many view process as an operational function, but that’s only half the story. The other half is strategic design, meaning it comes from an intentional act of planning and forethought.

The design thinking process might seem mystifying at first glance—but the five-step ... for example, were quick to adopt design thinking processes in order to best serve their customers ...

A PQRI expert working group provides case study examples of risk-management applications. This case study on process design space is the first of eight in a series put together by the Product Quality ...

3.5 Repeat (optional) Design thinking may require looping steps 2 and 3 until the right answers surface. 4: Pick the winner, execute. At this point enough road has been traveled to insure success.

It doesn’t address the design of new products, services, or processes. For developing a new product, service or process, there’s a modified version called DFSS (Design for Six Sigma). The process most ...