Foster-Melliar. Since 1994, Foster-Melliar, a wholly owned subsidiary of black-owned Simeka BSG Limited, has been the leading local provider and pioneer of ITIL(r), IT Service Management in South ...

With the excitement of a new version of ITIL (IT infrastructure library), there should be a resurgence of interest in ITSM (IT service management) as well.

Apiagne, Inc. Maurice Kamgaing Revolutionizing IT Operations: ITIL Expert Maurice Kamgaing Unveils Cutting-Edge Approaches to Incident and Problem Management with IT Service Intelligence Is your ...

Barnes found that the processes laid out in ITIL aligned with plans to improve incident priority management at JPMorgan Chase. He says he wanted to be able to pull teams together more easily ...