EnlivenHealth’s IVR solution automates prescription refill requests, enabling seamless patient engagement while freeing up pharmacists to spend more time providing high-value clinical services.

Roughly 60% of businesses with IVR systems are using artificial intelligence today to make the experience more conversational ...

By harnessing the power of natural language processing (NLP) and machine learning, GenAI is making traditional IVR systems obsolete, ushering in a new era of personalized, efficient and ...

ATLANTA, GA--(Marketwired - June 22, 2017) - Jacada, Ltd., (JCDAF) a leading global provider of customer service technology designed to simplify the interaction between businesses and their customers, ...