Oracle talks customer experience at Modern CX 2019 This article explains the basics of customer experience, what it is, and how to get there. Written by Michael Krigsman, Contributor March 25 ...

Oracle demos Adaptive Intelligent Offers app for commerce, marketing. Next up are more CX capabilities as well as ERP, HR and supply chain apps.

Oracle has updated its Unity Customer Data Platform (CDP) with new features to help enterprises improve customer experience and engagement, and optimize marketing spend.. The latest updates made ...

This year, Oracle OpenWorld offers more than 200 sessions focused on CX, from high-level strategic sessions to granular discussions about how CX impacts sales, service, ecommerce, marketing and ...

Yesterday at the Oracle CX Summit, the company launched its communications industry-specific suite, dubbed Oracle Digital Experience for Communications. This is an important development, not just for ...

#1-Ranked Industry Analyst Patrick Moorhead dives deeper as Oracle announced yesterday the integration between Oracle Fusion Cloud Customer Experience (CX) and Zoom to help sales, marketing, and ...

Oracle kicked off its OpenWorld conference Monday by introducing a customer data platform (CDP) to connect disparate data sources and a subscription management product to capitalize on the blossoming ...

New AI-powered capabilities in Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service promise to automate around-the-clock customer care. Topics IT Operations ...

Oracle today launched several updates to the Oracle Customer Experience (CX) Cloud at its Oracle OpenWorld user conference in San Francisco. The latest updates include digital assistants for sales, ...

On the CX front, there is more that Oracle can do to prove the value of its approach to the marketplace, including highlighting the role and value of Oracle Unity in Oracle’s health records and ...