This post originally appeared on the Crew Blog. I've been attempting to learn French for a while now ... with each new repetition: I like using Duolingo for vocabulary and phrase practice because ...

This blog post has some pretty useful information. So print it out; get out your highlighter and take off the cap. Ready? Now throw it away, because highlighters don't really help people learn.

What’s the desired outcome from your learning after training is complete? What’s the impact you want this training to have after it’s completed? If we use the retail training example ...