You don’t need to be Meta to build a data advantage, but you do need to get serious about ground truth operations. The next ...

Too many companies collect feedback and stop there. Learn why closing the loop is essential for retention, insights and customer trust. The post Why closing the feedback loop drives better CX outcomes ...

Put plainly, a feedback loop is the process of gathering, analyzing and acting on information from customers so you can create a better experience for your audience. Subscribe To Newsletters ...

Feedback Loop actually opened the round more than three years ago with a $10 million cash injection, which was followed by two hitherto undisclosed follow-ups of $7.5 million and $6.5 million.