Customer data management best practices offer business opportunities to secure data, engage customers, grow sales, and ...

Organizations that treat data integration as a strategic business imperative, not just a technical challenge, will be the ...

But to get to that point requires a CDP, a tool that collects all the data about a customer’s interactions with a company in one central repository. The CDP operates best with real-time data ...

Twilio (NYSE: TWLO), the customer engagement platform that drives real-time, personalized experiences for today’s leading ...

Customer data can empower frontline employees to create a good employee experience that can lead to an incredible customer experience. ... He works with clients in North America to show them how to ...

The Defense Department is expanding its repository for common enterprise data, which helps make certain business information accessible and standardized, to include more information systems across ...