Customer feedback analysis is one great way to learn about your customers’ needs and improve your product or service. With a few simple rules, you conduct analyses efficiently.

4 Types of Survey Bias That Can Skew Your Customer Insights. WP Engine Launches AI Toolkit for WordPress Websites. ... AI-powered customer analysis can open up a window into customer pain points.

Customer sentiment analysis is taking a bold leap forward with emotion mapping, real-time tracking and cultural insights. ... Types of Social Media Influencers: Mega, Macro, ...

Working With Voice Of Customer Analysis. The above advantages make a good case for VoC implementation, but how can your business go about integrating it?

With Perfect Corp.’s unique AI Hair Type Analysis technology, hair care brands and retailers will be able to provide customers with an enhanced and customized shopping experience.

The Customer Lens. Every organization, whether it starts with small steps or radically shifts its culture to become more customer-centric, should consider customer touch-point analysis and management ...

Rule-Based Sentiment Analysis. Rule-based sentiment analysis has been around since the early 2000s. This approach involves searching the text of customer interactions to identify words and phrases ...

Sentiment analysis can involve many types of data, such as information from chats, voice recordings, videos, reviews and more. But it works especially well with the data customers leave in free ...

Demographics widen audience sizes, and data analysis can point to common behavioral points better. Simply put, it’s by putting yourself in a position to notice patterns that you’re able to ...

Quantzig adopts a comprehensive three-phased approach to customer profitability analysis to help a US-based telecom company drive profits by 3X.