News

Business Wire1y
ServiceNow Expands Generative AI Capabilities With Case Summarization and Text-to-Code to Drive Speed, Productivity, and Value
--(BUSINESS WIRE)--ServiceNow ... service cases, including customer or incident details, previous touchpoints, actions taken by involved parties, and the eventual resolution, to create case ...
SiliconANGLE1y
ServiceNow expands its generative AI toolbox with case summarization and text-to-code
ServiceNow Inc. said today it’s expanding ... and the eventual resolution. It can create accurate case summary notes in seconds, automating a manual process to enable much faster handoffs ...
Forbes1mon
Why Data Has Never Mattered More For ServiceNow’s AI-Driven Strategy
At its Knowledge 2025 event last week, ServiceNow made it clear that ... with AI-driven workflows that automatically create, route and manage cases such as invoice discrepancies or payment delays ...
Diginomica4y
Using ServiceNow to make employee on-boarding an ‘experience project’ at Bristol Myers Squibb
BMS has recently undergone what it is calling an ‘experience project' to create a digital platform for onboarding new employees to the company - with the aim of making it as seamless and intuitive as ...
TechCrunch2y
Hugging Face and ServiceNow release a free code-generating model
AI startup Hugging Face and ServiceNow ... cases and will enable countless downstream applications.” StarCoder is a part of Hugging Face’s and ServiceNow’s over-600-person BigCode project ...