Question: We are redrafting on consumer complaint policy and we’re getting stuck on how to handle the early stages of complaint resolution. Can you provide some practical guidance with respect to ...

Complaint Resolution Drexel University strives to resolve all student complaints in a fair and expedient manner. Students who decide to file a formal complaint as an academic or nonacademic grievance ...

Over 30% of dealership customers express dissatisfaction with complaint resolution. Learn why a clear process is essential for customer satisfaction and sales.

The House of Representatives voted on Wednesday to approve a resolution calling on the Trump administration to release a whistleblower complaint to Congress that has ...

The complaints resolved by the Federal Tax Ombudsman (FTO) increased by 63.69 percent and were recorded at 12,914 during 2024 compared to 7,889 complaints during 2023, according to FTO Annual ...

The non-binding resolution does not mention impeachment. And the administration had already delivered the complaint to Capitol Hill by the time the vote took place.

A tentative agreement to resolve complaints that Somali students were harassed in St. Cloud calls for the school district to report any future incidents to the U.S. Department of Education.

The Michigan Department of Environment, Great Lakes, and Energy (EGLE) has entered an informal resolution agreement with the U.S. Environmental Protection Agency (EPA) to resolve a civil rights ...

Inefficient resolution workflows and tools can severely impact customer experience as tickets wait to be resolved. The integration with ServiceNow automates multiple service ticket resolution tasks.

This announcement demonstrates that proactive resolution of complaints of discrimination may prevent the need to pay damages to claimants or civil penalties to HHS.