Cisco AI Assistant for Webex Contact Center also includes summarization for interactions, including those with virtual agents, as well as automatically generated customer satisfaction scores and ...

Today at WebexOne, Cisco (NASDAQ: CSCO) unveiled new AI-powered innovations, including the Webex AI Agent, AI Agent Studio and Cisco AI Assistant features for Webex Contact Center. These AI ...

BANGALORE, INDIA: In a bid to boost its quest for a global collaboration market opportunity estimated at $34 billion and to broaden its stature in the security market, Cisco has unveiled a new ...

Buying WebEx makes Cisco a SaaS provider for the first time Cisco announced on Thursday plans to acquire online collaboration service WebEx for $3.2 billion, giving the network equipment giant a ...

Held at 8:30 a.m. on Wednesday, June 17 Cisco will hold a training session titled 'Cisco: Unified Communication SaaS Based Collaboration (WebEx),' as part of InfoComm 2015. This session is primarily ...