A study analyzing 500,000 customer service interactions shows chatbots struggle with complex issues while human agents excel ...

LLM given keys to the web, told to behave and observe safeguards OpenAI's ChatGPT has graduated from chatbot to agent, at ...

Silverback AI Chatbot has announced the rollout of its AI Agents feature, a new capability designed to help businesses move ...

In the early days of generative AI, the worst-case scenario for a misbehaving chatbot was often little more than public embarrassment. A chatbot might hallucinate facts, spit out biased text, or even ...

ChatGPT, an artificial conversation chatbot, now offers new methods to explore and change the way to use AI. Open AI research ...

Security concerns and cost unpredictability create opening for specialized networking AI tools from Cisco, HPE, and others ...

New tools from OpenAI and Perplexity can browse the web for you. If the idea takes off, these generative AI agents could turn ...

The reason is simple: the chatbots of today don’t have access to your online life like your browser does. That level of ...

Find out how the new ChatGPT agent could enhance travel and tourism by taking actions like browsing and completing bookings ...

Customer service chatbots are quickly increasing in popularity, and it’s easy to see why. This evolving technology makes it easier for businesses to engage their customers, cut down on their ...

Chatbots also do not make mistakes for established processes, unlike human agents. Save time: Chatbots can handle routine repetitive tasks and do them much faster than humans.

But Gu and his team warn that chatbot agents such as LLaVA, armed with memory retrieval, are being integrated into AI-infused infrastructure. Also: What to know about Mistral AI: The company ...