We are entering the third phase of generative AI. First came the chatbots, followed by the assistants. Now we are beginning ...

OpenAI is one of the world's leading AI research labs. Founded in 2015, it's behind some of today's most talked-about tools, ...

On Friday, OpenAI's new ChatGPT Agent, which can perform multistep tasks for users, proved it can pass through one of the ...

Silverback AI Chatbot has announced the rollout of its AI Agents feature, a new capability designed to help businesses move ...

New tools from OpenAI and Perplexity can browse the web for you. If the idea takes off, these generative AI agents could turn ...

A study analyzing 500,000 customer service interactions shows chatbots struggle with complex issues while human agents excel ...

They may not work well right now, but Perplexity’s Comet browser and ChatGPT’s Agent mode say a lot about where AI is headed ...

Find out how the new ChatGPT agent could enhance travel and tourism by taking actions like browsing and completing bookings ...

In the early days of generative AI, the worst-case scenario for a misbehaving chatbot was often little more than public embarrassment. A chatbot might hallucinate facts, spit out biased text, or even ...

Customer service chatbots are quickly increasing in popularity, and it’s easy to see why. This evolving technology makes it easier for businesses to engage their customers, cut down on their ...

But Gu and his team warn that chatbot agents such as LLaVA, armed with memory retrieval, are being integrated into AI-infused infrastructure. Also: What to know about Mistral AI: The company ...