Twisted Sifter on MSN19d
Busybody Boss Told This Call Center Agent To Only Take Breaks When Told, But He Didn’t Know That Enforcing This Rule Would Affect The Business – And His Own Sch…
It usually backfires. In this call center agent’s case, he only took breaks after his current call was over, but when his ...
Fierce Healthcare6d
Trampoline AI launches out of Redesign Health to empower health plan call centers
A new artificial intelligence startup is addressing the frustrating experience patients can have when calling a health plan ...
Observe launches VoiceAI agents to automate customer call centers with realistic, humanlike voices that don’t interrupt
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn ...
Philippine News7d
Call Center Agent Dies After Being Hit by Car in Quezon City
TRAGIC ACCIDENT - A call center agent lost his life after being hit by a car on Quirino Highway in Novaliches,.
KAMI.com.ph7d
Call center agent, na-hit-and-run ng humaharurot na kotse at humampas sa concrete barriers; patay
A 29-year-old call center agent died after becoming a victim of hit-and-run. The incident happened along Quirino Highway in ...
manilatimes5d
Call center agent dies in road mishap
MANDAUE CITY — A 23-year-old call center agent died after his motorcycle collided with a firetruck en route to a massive residential fire in Sitio Talong, Barangay Paknaan on Sunday evening, March 23.
CMS Wire23d
The True Cost of Contact Center Turnover (And How to Lower It)
Call centers today are experiencing record-high turnover, with the average annual rate reaching about 38%. The constant churn of agents not only increases recruitment and training costs but also ...