The company is placing a larger emphasis on the omnichannel Avaya Experience platform, the centerpiece of its cloud strategy, in a way that both addresses the market demand for all-in-one for ...

today expanded its commitment to the Avaya Experience Platform™, committing to a single, unified platform that encompasses Avaya solutions for customer experience (CX). The move aligns to the ...

‘Think of us as your cloud migration sherpa,’ Avaya’s CEO Alan Masarek says of the revamped Avaya Customer Experience Services (ACES) team. Avaya has unveiled a revamped professional ...