Here's the latest... Insurance company Allstate has revealed that almost all of the communications its reps send out to claimants are now written by AI, the Wall Street Journal reports.
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Allstate Is Demanding That We Delete These Quotes by Its Exec About Using How It's Using AI to Write Insurance EmailsWe were struck this week when the Wall Street Journal reported that Allstate, a major insurance company, had largely handed over the task of writing claims emails over to an AI system. The WSJ's ...
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